AIR Canada LLC Travel Agency
AIR Canada LLC
24 Birchbank Rd, Brampton, ON L6T 1L7
+1 (226) 705-5940
WestJet INC
Over the past 72 hours, we have seen a significant increase in delays and cancellations impacting our business. As we work to stabilize our operation to best serve our guests, we understand this has been immensely challenging and frustrating and for that we apologize. We could not have anticipated the rapid and unpredictable impact of the Omicron variant on our people and operations, coupled with prolonged frigid temperatures across Western Canada and global staffing shortages. Despite all contingency planning, in addition to hiring back thousands of WestJetters to safely support peak operations, we find ourselves no longer able to predictably resource our planned schedule due to Omicron impact and have made the difficult decision to consolidate approximately 15 percent of scheduled flights through to January 31, 2022. Schedule changes will be implemented over the coming days, and while consolidation is a last resort, it demonstrates the reality of the service we planned versus that we...
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